Shipping policy
Where we ship
We currently ship across the United States and Canada. If your country is not listed at checkout, we are not yet able to ship to your location.
Processing time
Orders are processed within 1–2 business days after your purchase. Orders placed on weekends or public holidays are processed the next business day. You will receive a confirmation email as soon as your order is placed, and a second email with tracking once it ships.
Shipping time & cost
We offer free tracked shipping on all orders within the US and Canada — taxes included, no hidden fees at checkout. Estimated delivery is 2–3 business days after your order ships, depending on your location.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, or high-volume periods. We'll always do our best to get your gear to you as fast as possible.
Order tracking
Every order ships with tracking. Once your order leaves our facility, you'll receive an email with a tracking number and a link to follow your package to your door.
Wrong or incomplete address
Please double-check your shipping address at checkout — it may differ from your billing address. We are not responsible for orders shipped to an incorrect or incomplete address provided at the time of purchase. If you notice an error, contact us as soon as possible via our contact form and we'll do our best to correct it before the order ships.
Lost, delayed, or damaged packages
If your tracking hasn't updated for an unusual amount of time, or your package arrives damaged, contact us right away through our contact form with your order number. We'll investigate with the carrier and make it right.